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Bite Ninja
Startup Bite Ninja allows fast-food restaurants to hire virtual cashiers during peak hours.
3,000 gig workers take drive-thru orders from remote locations via a Zoom-like setup.
Created by the co-founder of Memphis Meats, Bite Ninja looks to resolve restaurant hiring woes.
In early 2020, entrepreneur Will Clem, co-founder of the lab-grown meat company Memphis Meats, faced another busy and understaffed weekend at the local fast-food barbecue restaurant, Baby Jack s, he owns in Tennessee.
With roughly 70% of orders coming through the drive-thru, Clem knew the restaurant would be slammed. To help the team take drive-thru orders, he hacked his way into the company s custom-built point-of-sale system from his laptop and began taking orders from his home office – 15 miles from the Memphis restaurant.
Bite Ninja outsources drive-thru operations to gig employees working from home Bite Ninja lets foodservice companies dole out drive-thru shifts to trained salesperson freelancers working remotely in an Uber-like system
Bite Ninja founded by Memphis Meats cofounder and restaurant operator William Clem and entrepreneur Orin Wilson in 2020 uses a gig economy model to allow restaurants to outsource their drive-thru operations to freelance “ninjas” working from home. Although the Uber-like system is only available right now at Clem’s restaurant Baby Jack’s in Tennessee, it will be rolling out soon to 5-6 unnamed mid-sized restaurant chains.
Much like Uber Eats, Bite Ninja matches up gig workers working from home with a restaurant operator in need of someone to work the drive-thru, virtually through their own computers and proprietary software. Workers can sign up for shifts, and there is even surge pricing for restaurant operators that need workers at short notice and
Bite Ninja Disrupts the Traditional Drive-Thru Model
February 23, 2021 · ·
Restaurant News Release) The post-pandemic talent market for QSR restaurants is shifting.
Bite Ninja is helping restaurants hire drive-thru staff, but not in the typical manner. These “Ninjas” can work from anywhere in the country, often from the comfort of their living rooms.
Memphis entrepreneurs Will Clem and Orin Wilson have been testing the software and processes for this virtual working relationship at Will’s own restaurants. Now with all the kinks worked out, Bite Ninja is launching nationwide.
Bite Ninja offers restaurant owners a remote drive-thru ordering system through a network of highly skilled virtual professionals capable of serving restaurants anywhere in the country.