Valued Red Cross service introduced during pandemic in Welsh Emergency Departments extended
A service that has been supporting patients and staff at Emergency Departments across Wales since 2018 is set to continue.
The Welsh Government and NHS Wales scheme, delivered by British Red Cross staff and volunteers, has helped almost 390,000 patients since it first started as a three-month pilot in December 2018.
British Red Cross teams provide support in 12 Welsh Emergency Departments, working very closely with NHS staff to prioritise patient pastoral care needs. That could mean sitting with patients and family members while they wait, making sure patients have a drink and something to eat when they need it, or keeping them warm with blankets.