You can use WhatsApp to download documents like your PAN card, driver s licence, and vehicle registration certificate, among others. A number of services will be available through the MyGov Helpdesk on WhatsApp to assist citizens.
Essentially, this new WhatsApp chatbot is aimed at making it easier for the govt to deliver its services. At the same time, users will also get access to all documents they need within a few seconds
MyGov Helpdesk on WhatsApp will now offer a suite of services for integrated citizen support. The helpdesk has started by offering Digilocker services.