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Chinese telcos launch open API to tackle fraud with OTPs

The GSMA has announced that China Mobile, China Telecom and China Unicom have commercially launched an open API from the GSMA Open Gateway initiative that will help reduce mobile fraud, while CITIC Telecom, Huawei and ZTE have joined the initiative.

Invoca Wins CX Today Award for Best Conversational Intelligence Solution of 2024; Launches European Data Centre and Adds UK Sales Leader

Independent Monitor certifies Ericsson s Compliance Program

STOCKHOLM, March 28, 2024 /PRNewswire/ Ericsson today announced that on March 28, 2024, the independent compliance Monitor appointed by the U.S. Department of Justice violations) has certified.

Vonage boosts conversational commerce with GenAI

Ericsson-owned cloud comms tech provider integrates generative AI capabilities with Conversational Commerce service to let contact centre agents generate creative content, automate tasks and improve user experience.

Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community Together to Improve Business Communications/CX

Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community Together to Improve Business Communications/CX
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