Vitality Leverages Voice of Customer to Help Customers Better their Lives; Wins CX Team of the Year – Consumer Electronics Net consumerelectronicsnet.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from consumerelectronicsnet.com Daily Mail and Mail on Sunday newspapers.
Uses Medallia Experience Cloud to collect, monitor and analyse more than 160,000 digital survey responses; car insurance business saw positive resolution increase by 53 percent in less than a year