Latest Breaking News On - Voice of the customer programme - Page 1 : comparemela.com

Rethinking banking: Championing customer-first strategies

Theodoros Papadopoulos, Chief Digital Officer at BOV explains the Bank’s aim to become The Bank of Choice

BOV celebrating customer experience

Customers invited to share feedback as bank holds number of initiatives to mark Customer Experience Day

BOV extends opening hours at 10 branches

Bank working on improvements in both the digital sphere as well as in face-to-face interaction with customers

Vitality Leverages Voice of Customer to Help Customers Better their Lives; Wins CX Team of the Year – Consumer Electronics Net

Medallia: Vitality Leverages Voice of Customer to Help Customers Better their Lives; Wins CX Team of the Year

Uses Medallia Experience Cloud to collect, monitor and analyse more than 160,000 digital survey responses; car insurance business saw positive resolution increase by 53 percent in less than a year