Vi integrates VIC chatbot with Google Business Messages for consumer assistance
Vi noted that this will enable users searching for Vi or Vi Stores on Google Search or Google Maps to find ‘Chat’ or ‘Message a Live Agent’ button against search results.
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HIGHLIGHTS
The telco notes that this is an industry-first integration and will give 4x7 real-time customer service to Vi users.
Last year, Vi introduced the service chatbot for consumer assistance.
It recently integrated payment of bills and recharges through WhatsApp..
Vi has integrated its VIC Chatbot with Google’s Business Messages to give assistance to Vi users on smartphones. The telco notes that this is an industry-first integration and will give 4x7 real-time customer service to Vi users. The AI-powered VIC is enabled with a live agent connect for assisted services which has now been extended to Google’s Business Messages. Vi further noted that this will enable users searching for Vi or Vi Stores o
Vi integrates VIC chatbot with Google Business Messages for consumer assistance
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Vi Business unveils Integrated IoT Solutions
By IANS |
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Vodafone Idea moves SC over errors in DOT s AGR calculation. (Photo Credit: Twitter/@BQthefineprint). Image Source: IANS News
New Delhi, April 8 : Vi Business, the enterprise arm of Vodafone Idea Ltd (VIL), has launched Integrated IoT Solutions for enterprises. With this industry first initiative, VIL has become the only telecom company in India to offer a secure end-to-end IoT solution offering that comprises connectivity, hardware, network, application, analytics, security and support, the company said in a regulatory filing.
The offering is designed to simplify and accelerate the digital transformation journey for enterprises.
Vi Business, the enterprise arm of Vodafone Idea, has further strengthened its IoT portfolio with the launch of Integrated IoT solutions for enterprises. With this industry first initiative, VIL has become the only telecom company in India to offer a secure end-to-end IoT solution offering that comprises connectivity, hardware, network, application, analytics, security and support.
The offering is designed to simplify and accelerate the digital transformation journey for enterprises.
With the pandemic induced digital disruption, businesses are increasingly transforming to digital means, opting for Internet of Things (IoT) to bridge the need gap, adapt to market dynamics, and the evolving consumer needs.
Technuter
Vi Business, the enterprise arm of Vodafone Idea Ltd. (VIL), has further strengthened its IoT portfolio with the launch of Integrated IoT solutions for enterprises. With this industry first initiative, VIL has become the only telecom company in India to offer a secure end-to-end IoT solution offering that comprises connectivity, hardware, network, application, analytics, security and support. The offering is designed to simplify and accelerate the digital transformation journey for enterprises.
With the pandemic induced digital disruption, businesses are increasingly transforming to digital means, opting for Internet of Things (IoT) to bridge the need gap, adapt to market dynamics, and the evolving consumer needs.
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