Appointment slot, virtually in person, rather than having to go one place and waiting in a waiting room and you will see on the bottom righthand corner, we will start to funnel some of these phone calls to the Emergency Rooms and they call call in and having chest pains and call 911, and we have listed that one and a half phone calls lead to an emergency triage and we have provided the statistics, for you on the right just the average speed to answer the phone is 35 seconds. And there is number of metrics and then, we are fielding roughly, 46,000 calls a day now. And that is for all members in northern california. And regardless of where they are located and then on the second page, to just give you that snapshot, and i should mention the phone number it actually is not on the slide when i looked this morning, it is on the back of their membership card. And if they called our other 800 number, which is more about benefit and eligibilities and things like that, there is a prompt for you
Welcome back to the budget and finance committee. My name is supervisor mark farrell. I will be charg this committee. Im joining by supervisor avalos and breed and well be joined by scott wiener and i would like to thank sfgtv committee. Madam clerk, any items. Yes, please submit speaker cards to the clerk. The action will be submitted to the board of supervisors agenda. Supervisor mark farrell please call item no. 1. Item item this is item 140121. This will put more homeless members and provide additional housing for homeless. Our Homeless Outreach is critical to reducing our Homeless Population. Current funding levels facilitates 24 people on the streets. For people sleeping on the streets isnt enough. This will increase the outreach to enhance the team and provide greater levels of service. As we start to dive deeper into our homeless situation in San Francisco. Realize there will be contentious issues and in in supplemental in our early discussions with both inside and outside of c
In february of this year and december of last year where we discussed the delta dental retiree ppo and a n is survey with a lot of responses. Next meeting in may well come back and well be discussing that renewal then. Well just jump right into the the retiree renewels. First well talk about the delta care hmo through 2015. Weve included it in the presentation just for your information so that the rates found on page 5 will continue through the end of 2015. The Retiree Union hmo this has been the rate for a while now and its offered another rate pass on this plan for another 2 years. The rates found on page six will be guaranteed through the end of 2016. Any questions about the retiree renewels at this point . Questions from the board . All right. Weve move on to the active portion. On page 8 weve included the delta rate hmo retiree rate guaranteed for the end of 2015. With the retiree Pacific Union hmo, the active Pacific Union hmo has also offered a rate pass for 2 years. The rates f
Good morning, everyone with. To the San Francisco Budget Finance Committee for wednesday, march 19, 2014. My name is supervisor mark farrell ill be chairing this committee and joined by supervisor avalos and thank you to clerk linda wong and billing and the other staff. Madam clerk, any announcements . Phones, devices please be advised that the chair may order the removal from the meeting room responsible for the ringing or use of a cell phone, pager, or other similar soundproducing electronic devices. Thank you call item 1. A resolution to modernize and replace 23 or 3 slartsz with 80 and 90 with a extract needing 2 hundred thousand. Okay. Thank you. Good morning chairman and councilmembers im carla im the director at the Mayors Office on disability thank you for the opportunity for talking about this resolution for the emergency contract for the building 80 and 90 elevator project it is near and dear to my heart and were the clients with you were the advocate for the patients and the
Went up. The flu epidemic we had. Everybody in the city, there was a bed shortage for the first time in a long time. Our days per thousand, hospital days per 1,000. It speaks to the management to better coordination of their care in the outpatient setting. The average length of stay similarly. The average length of stay is down 10 percent which is remarkable. 30day readmission rate is down 7. 2 percent. We are not the only organization that has inspired the attention to readmissions. Medicare certainly had a lot to do with that but this means our members arent being discharged early, if they are being discharged, not early, but in the right amount of time, the medical group and hospital make sure that member has what they need at home and to stay home. The medications are filled, they have the right ament amount of help and they are not having to figure out things on their own. And medical and social workers are helping our members. The coordinated care is definitely improved quality.