The 3rd Biennial Pan-Commonwealth Meeting for Heads of Public Service concluded with a resounding call for more investment in Smart technologies such as artificial intelligence (AI) to enhance planning and decision-making for more efficient and effective public service delivery and achievement of the Sustainable Development Goals (SDG) across the Commonwealth.
The Commonwealth Secretariat has recognized Centralised Public Grievance Redress and Monitoring System(CPGRAMS) of India as a best practice in Commonwealth Secretaries of Public Service/ Secretaries to Cabinet meeting that took place from 22 to 24 April, 2024 in Marlborough House, London. In the outcome statement of Third Biennial Pan-Commonwealth Heads of Public Service Meeting issued on 24.04.2024, the…
Delegates shared strategies adopted to improve performance, digitalise services, minimise bureaucracy and red tape across the Commonwealth public service.