DURHAM, N.C. (WTVD) A Durham homeowner had a mortgage mess despite paying off their mortgage years ago when they discovered there was still a lien on their property. It was like $75,000, they said we owed, and I was like no, I don t, no this is my house, said Jennifer Jackola, who has the paperwork to prove she and her husband paid off their mortgage in full in 2017 to BB&T.
When they tried to get a home equity loan, they learned the original lien holder Columbia National, never released their lien. BB&T, we paid off in 2017, and I m like, surely you guys did actually pay the original lender? Jackola said. I mean, they would have come and foreclosed on my house.
APEX, N.C. (WTVD) The COVID-19 pandemic continues to impact the travel industry and consumers who invested money on trips now canceled.
Apex resident Julia Daum booked a trip for September 2020 well before COVID was even in the headlines. The only hesitation was September and hurricane season, so when I booked it I paid in full plus I paid the insurance, just in case we had a hurricane hit, Daum said.
Daum paid in full for the trip to Cozumel through Bookit.com, an online travel company, but the company canceled the trip as soon as the COVID pandemic hit the US.
There were big smiles, lots of happy tears and hope for the holidays for many ABC11 families struggling with keeping up with rent during the COVID-19 pandemic.
Earlier this week, Troubleshooter Diane Wilson showed us how a Cary couple blessed two women with generous monetary donations to keep them from being evicted from their homes. After the story aired, ABC11 viewers reached out, wanting to help others in the same dire need of rental assistance to avoid being put out for the holidays.
One man who reached out to Wilson, she helped before with a problem and he and his wife enjoy paying it forward to others. He heard about a Durham mom s need for help as she already had a court date for eviction after falling months behind on rent. We told you about her struggles and added frustrations as she qualified for the Hope Program, a program run by the state that provides rental assistance.
FAYETTEVILLE, N.C. (WTVD) It s a true Christmas miracle for two families on the brink of eviction. Thanks to incredibly generous ABC11 viewers, those families no longer have the stress of worrying about being homeless.
Garnermother of three Heather Hodge said her landlord threatened to evict her if she didn t pay rent by the day after Christmas. This is the first month I m going to be late and I already have the papers that say he s started the eviction process, she said. As soon as ABC11 aired Hodge s story, viewers wanted to help. Troubleshooter Diane Wilson surprised her on Christmas Eve with the donations.