DURHAM, N.C. (WTVD) -- A Durham homeowner had a mortgage mess despite paying off their mortgage years ago when they discovered there was still a lien on their property.
"It was like $75,000, they said we owed, and I was like no, I don't, no this is my house," said Jennifer Jackola, who has the paperwork to prove she and her husband paid off their mortgage in full in 2017 to BB&T.
When they tried to get a home equity loan, they learned the original lien holder Columbia National, never released their lien.
"BB&T, we paid off in 2017, and I'm like, surely you guys did actually pay the original lender?" Jackola said. "I mean, they would have come and foreclosed on my house."