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Gentrack : Mercury s Power Play – Technology Transformation Boosts Efficiency and Innovation

Gentrack : Mercury s Power Play – Technology Transformation Boosts Efficiency and Innovation
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New zealandVince hawksworthNew zealand basedTransformation success

Adopting a Digital-First Strategy for Improved IT Operations

Having the right people, processes and technology is key to successful digital transformation. Learn how two companies are succeeding with supercharged ITSM.

United statesCharter oakRoger estradaDeborah rojasFrontwave credit unionFinancial servicesProgram management officeIt service managementTransformation successRight toolsChief information officerCharter oak financialVice presidentProcess excellenceProgram management

Technology Management is the Foundation for Successful Digital Transformation

The secret to overcoming the many pitfalls that occur when undertaking a digital transformation lies in modern IT asset management.

Enterprise technology management for transformation successEffectively managingSecuring assetsAsset managementTechnology managementTransformation successRight priorities

Asia-Pacific Customer Contact Market Report 2021: Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum

Asia-Pacific Customer Contact Market Report 2021: Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum
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