Blue Cross Blue Shield Of Massachusetts Makes Website Available In Five Additional Languages
Company also launches Spanish-language call center
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BOSTON, May 19, 2021 /PRNewswire/ Blue Cross Blue Shield of Massachusetts ( Blue Cross ) is making its website available in five additional languages - Spanish, Portuguese, Russian, Chinese (Simplified), and Vietnamese - in an effort to better serve its diverse membership. The initiative is part of a broader company-wide commitment to champion racial justice and address health disparities in health care.
Blue Cross Blue Shield of Massachusetts website shown translated in Portuguese For many of our members, the website is the first places they seek information, said Ryan O Donnell, vice president of Member, Account and Provider Service at Blue Cross. Our job is to remove any barriers between our members and the care they need and taking this step to minimize language barri
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