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Norfolk announces new emergency feature that allows people to text 911
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and last updated 2021-01-19 18:58:17-05
NORFOLK, VA â To continue to provide outstanding customer service to residents and visitors, the City of Norfolkâs Department of Emergency Preparedness and Response (DEPR) announces a new program where people can text emergency information to 911.
The service is free and works the same as a call to 911 does â a telecommunicator at the DEPR emergency operation center will receive the text and communicate with the person about their emergency within seconds.
âOur goal is to provide life-saving services to our community, and we are always looking for ways to increase and improve our ability to continue that high level of service to our residents and visitors of Norfolk,â says Tony Castillo, Manager of Emergency Communications at DEPR. âWe are excited to offer this cutting-edge technology and are always eager to find new ways to bet
Calling the text feature “cutting edge,” the city said the system will help people who are deaf, hard of hearing, speech-impaired, or can’t make phone calls during emergencies.
Good Vibes Burgers and Brews, 1329 E. Broadway, opens January 9 in Pearland. The new tiki joint and burger restaurant takes over the spacer formerly occupied by the original King s Biergarten, a move that surprised and disappointed many of the loyal patrons of Hans Sitter s Bavarian bar and restaurant, as we reported here in the
Houston Press. While some Pearland residents may be slow to warm up to the new concept, owner and executive chef Eric Nelson is eager to welcome the community to his exciting venture. Nelson has previous experience working for the Ritz Carlton hotel group, Valencia Hotel Group, The RK Group and most recently as executive chef and managing partner at Number 13 in Galveston.