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Air Canada Ordered to Pay Passenger Damages After Chatbot Lied About Bereavement Discounts

Air Canada Ordered to Pay Passenger Damages After Chatbot Lied About Bereavement Discounts
gizmodo.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from gizmodo.com.au Daily Mail and Mail on Sunday newspapers.

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What Air Canada Lost In 'Remarkable' Lying AI Chatbot Case

The crux of the Air Canada case lay in a disagreement between the airline s chatbot and the airline’s Bereavement Fares Policy webpage.

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Air Canada has to pay refund after AI chatbot's made up policy

An Air Canada passenger has won a civil case in chatbot row that stated the advice from the digital assistant was incorrect

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Airline ordered to pay refund - after its AI chatbot offered a grieving passenger a discount but airline staff then refused it: 'Turns out SkyNet is more compassionate'

A chatbot promised Air Canada would refund some of the fare for a customer flying last-minute to his grandmother s funeral - under the bereavement policy

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Opinion: Air Canada's Chatbot Case Didn't Need A Trial

Opinion: Air Canada's Chatbot Case Didn't Need A Trial
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