comparemela.com

Jake Moffat News Today : Breaking News, Live Updates & Top Stories | Vimarsana

This AI is too chatty: Airline chatbot creates bogus refund policy, court says pay up nonetheless – Firstpost

This AI is too chatty: Airline chatbot creates bogus refund policy, court says pay up nonetheless – Firstpost
firstpost.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from firstpost.com Daily Mail and Mail on Sunday newspapers.

Jake moffatAir canadaCivil resolution

Air Canada forced to honour refund policy made up by AI chatbot

Air Canada has been forced to honour a false refund policy made up by an AI chatbot on its website in a ruling that could set a massive precedent.

Air canadaCivil resolutionI chatbotRefund policyCustomer serviceCourt caseCivil resolution tribunalJake moffatEreavement travel policy

Air Canada chatbot costs airline discount it wrongly offered customer

Air Canada is being held responsible for a discount its chatbot mistakenly promised a customer, the Washington Post reported. The airline must refund a…

United statesJake moffatWashington postAir canadaReaking news

Air Canada ordered to pay customer over chatbot error

A Canadian tribunal ruled in favor of a customer who was given incorrect information about bereavement fare discounts from an Air Canada chatbot, a rare win…

Jake moffatAir canadaReaking news

Air Canada chatbot costs airline discount it wrongly offered customer

The airline is being held responsible for its website chatbot's promise of a retroactive fare discount worth more than $600.

United statesMegan cerulloJake moffatWashington postAir canadaCivil resolution tribunalChristopher riversNew york based

vimarsana © 2020. All Rights Reserved.