CALABASAS, CALIFORNIA, MARCH 24, 2022 (PRWEB) March 24, 2022 Thrio, Inc., maker of award-winning cloud contact center software, announced today that TMC,
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Thrio Receives 2021 INTERNET TELEPHONY Product of the Year Award
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Thrio CCaaS Platform Recognized for Industry Innovation
In the opinion of our judges and editorial team, Thrio’s CCaaS platform has proven to be among the best communications and technology solutions available on the market. CALABASAS, Calif. (PRWEB) March 16, 2021 Thrio, Inc., maker of award-winning cloud contact center software, announced today that TMC, a global, integrated media company, has named Thrio’s CCaaS Platform as a recipient of a 2021 INTERNET TELEPHONY Product of the Year Award.
“Thrio continues to empower enterprises to get more done, faster and easier than ever,” said Lance Fried, CMO. “We are thrilled to be recognized by INTERNET TELEPHONY magazine for this product leadership,” continued Fried. Thrio’s CCaaS platform is a work-from-anywhere, quick-to-deploy solution that drives efficiencies across t
Thrio Announces Salesforce Lightning Experience Integration
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Salesforce users can choose between Classic and Lightning with Thrio CCaaS
Thrio’s blended agent and omnichannel capabilities are a perfect complement to Salesforce Lightning with its new customizable record layouts and views for each user. CALABASAS, Calif. (PRWEB) January 26, 2021 Thrio, Inc., maker of award-winning cloud contact center software, announced today its omnichannel integration with Salesforce Lightning Experience CRM. This integration complements Thrio’s existing Salesforce Classic Integration. With Thrio CCaaS, Lightning users get customized views as well as built-in call controls and media handling for chat, email, and SMS. This tight integration eliminates switching between applications, providing a unified experience for sales and service agents. In addition, SLA and KPI insights and real-time supervisory dashboards