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Man orders high-end Sony TV from Flipkart to watch ICC World Cup on big screen, receives Thomson TV instead

The customer expressed his frustration, explaining that he had purchased the TV with the intention of watching the ICC World Cup 2023 on a big screen, and this situation had become a significant source of stress for him. Despite many efforts, even after two weeks, his return request remained unprocessed.

Customer Receives Thomson TV Instead Of Sony TV Worth ₹1 Lakh, Flipkart Responds

Man orders Sony TV from Flipkart, gets Thomson TV inside box

A recent incident involving a customer buying a TV from Flipkart highlights the issue of unexpected surprises in online shopping. The customer purchased a Sony TV but found a Thomson TV inside the box, without any accessories. Despite filing a complaint, the issue remains unresolved, causing frustration for the customer. The incident raises concerns about the delivery and customer service of online platforms. This comes amidst Flipkart s Big Billion sales event, where not all customers had a satisfactory experience.

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