subscription, what should buy premium. i worked with this one shampoo company, right, people have to reorder it a certain time. they have created this automatic renewal. yes. so they send it to you every month. they would have to think, okay, how does somebody use this. when should we be sending it out again. a great way to think about product road map is what is your customer doing right before they use your product and right after. if you re a shampoo company, right before and after, they might be a bridge for you to extend your portfolio. to sell them something else. got it. when you say have a dedicate ed account manager for your existing customers you mean. sometimes it s a different dna to sell a new customer than to cultivate a long-term relationship. sometimes initial sells reps are focused on clothes, quarter. getting the new logo in. maybe account management role is about long-term relationship.
$10 a month prescription, how much should they pay an additional $5 or $10, track it and try and hit those goals. so i work with this one shampoo company, right? peel have reorder at a certain time. so they have created this automatic renewal, so they send it to you every month. they would have to think, okay, how does somebody use this and when should we be sending it out again. a great way to think about product road map, how would they use the product before and after. if you re shampoo, what s your customer doing before and after, that might be a bridge to extend your product portfolio. to sell them something else. got it. yes. dedicated account manager for existing customers. sometimes in certain businesses, a different dna to sell to customer thank cultivate. sometimes sales reps focused on clothes, quarter, getting new logo in. but for maybe account management role, it s about long-term