thank you for staying with us this hour we ll check the national forecast as outreach continues to grow among southwest airlines customers with thousands of new cancellations. also a live report from the southern border as the future of tens of thousands of migrants remains in legal mim lim bow and we are discussing tripledemic fears as we approach the new year we begin this hour with the persistent problems that our nation s airports ask the spotlight focused on southwest airlines as tens of thousands of customers face another day of waiting to find when they can finally catch a flight home. joining me now is blayne alex alexander. the chaos continues for travelers. mostly for this attempt to reset schedules and staffing after the cancellations. what are you seeing today? reporter: we re certainly seeing a lot of people in line, a lot of people frustrated and trying to figure out when they can get to their destination i think that the numbers really tell the story you
future but the bigger question is whether or not they the additional expenses that people had to incur will actually be reimbursed we re talking about hotel fees, taxis, meals, all the things people had to afor out of their own pocket while stranded. this is where the d.o.t. inquiry comes in southwest is one of several major airlines that agreed to reimburse customers for things like that if the flights were cancelled for reasons within their control. as the d.o.t. looks into whether southwest could have done more or whether service simply the weather or beyond their control. that really will determine away these travellers are entitled to in the days to come. any sort of investigation that could come from what s happening with this southwest situation will be interesting to see. specifically, you would compare how other airlines are handling it versus how southwest is handling it in their plan to do everything they could. is that true what details will come to light in the future? i
schedules and staffing after the cancellations. what are you seeing today? reporter: we re certainly seeing a lot of people in line, a lot of people frustrated and trying to figure out when they can get to their destination i think that the numbers really tell the story you talk about the fact that we have seen cancellations across the board, but it s really important to point out that the line share are from southwest. yesterday more than 70% of all cancellations came from southwest. today alone southwest has slashed their flight schedule down to just one-third of the amount of the flights they normally request 2,500 cancellations from a that one airline. so when we have spoken to people here in atlanta, this is not the worst of the areas where the backups are happening. but when you hear people with different variations of travel stories, one person told me they got a text at 3:00 a.m. saying the second leg of their trip had been canceled, they are trying to figure out how to get f
thank you for staying with us this hour we ll check the national forecast as outreach continues to grow among southwest airlines customers with thousands of new cancellations. also a live report from the southern border as the future of tens of thousands of migrants remains in legal mim lim bow and we are discussing tripledemic fears as we approach the new year we begin this hour with the persistent problems that our nation s airports ask the spotlight focused on southwest airlines as tens of thousands of customers face another day of waiting to find when they can finally catch a flight home. joining me now is blayne alex alexander. the chaos continues for travelers. mostly for this attempt to reset