Frisco, TX The Arkansas Travelers swept a doubleheader from the Frisco RoughRiders on Thursday night winning by scores of 3-0 and 8-2. Matt Brash threw a complete game, one hit shutout in the opener. Brash retired 18 in a row at one point in the game and did not allow a
A Peek into 2020 Peak: Fulfilling the Promise of Omnichannel
March 2, 2021
Coming after a year of economic contraction and retail disruption, the 2020 peak holiday season threatened to be brutal on retailers. Perennial challenges like staffing were compounded by the COVID-19 pandemic. The shift to ecommerce looked to favor digital pure-plays at the expense of brick-and-mortar stores, even those with online capabilities.
What’s more, the special circumstances of the pandemic highlighted the need for more store fulfillment options requiring minimal contact, as well as options like BOPIS and curbside pickup. These represented new and unfamiliar operations for many retailers.
A More Fulfilling Season