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Optus outage: 20% of complaints to ombudsman were from SMEs

The Optus outage in November, which left more than 10 million customers without phone and internet access, was behind an influx of complaints.

Moreton bayGold coastCynthia gebertTelecommunications industry ombudsmanSouthern phone

iTWire - Telco customer complaint numbers remain low : report

Australia’s telcos continue to achieve very low complaint rate numbers from customers, despite continued cost-of-living pressures having contributed t.

John stantonTelecommunications industry ombudsmanCommunications allianceTelecommunications consumer protectionsContext reportCustomer complaintsComplaints in context reportTelecommunications consumer protections tcp codeTelecommunications industry ombudsman tio

Optus outage drives spike in telco customer complaints

Optus outage drives spike in telco customer complaints
margaretrivermail.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from margaretrivermail.com.au Daily Mail and Mail on Sunday newspapers.

Moreton bayGold coastCynthia gebertTelecommunications industry ombudsmanSouthern phone

Outage Spurs Phone, Internet Complaints, Yearly Decline Persists

Outage Spurs Phone, Internet Complaints, Yearly Decline Persists
miragenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from miragenews.com Daily Mail and Mail on Sunday newspapers.

Moreton baySunshine coastGold coastCynthia gebertTelecommunications industry ombudsmanOptus outageLocal government areasFirst nationsSouthern phoneOmbudsman cynthia gebert

Optus outage led to spike of more than 900 complaints to the Telecommunications Industry Ombudsman

Optus outage led to spike of more than 900 complaints to the Telecommunications Industry Ombudsman
abc.net.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from abc.net.au Daily Mail and Mail on Sunday newspapers.

Moreton baySunshine coastGold coastDave huntCynthia gebertTelecommunications industry ombudsmanSouthern phone