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Trai bars alternate methods to seek user consent for commercial SMS, calls
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Trai seeks inputs on framework for National Broadcasting Policy
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The measures are part of quality of service (code of practice for metering and billing accuracy) regulations, 2023, notified by the Telecom Regulatory Authority of India (Trai) on September 11. As per the rules, every telco should get its metering and billings systems audited once a year and submit an action taken report to the authority.
Telecom operators in India will have to reimburse customers if auditors find that they have been overcharged. The refund must be made within three months of the audit observation, according to new regulations from the Telecom Regulatory Authority of India (Trai).
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