Tata Starbucks has opened its first island store in Alibaug, India, in an effort to meet the demand for high-quality coffee from both local customers and global travellers. The store, located at the M2M Ferry Terminal, will offer Starbucks coffees sourced from around the world, as well as popular Indian beverages.
The Coca-Cola company had acquired UK cafe chain Costa Coffee for $5.1-billion in 2019, to expand its beverages portfolio globally and drive cross synergies with cafes. But in India, Costa Coffee has been operated by PepsiCo s exclusive bottler RJ Corp which owns Devyani International Ltd (DIL), and continues to do so.
Get latest articles and stories on Business at LatestLY. New Delhi [India], September 21: Today, exceptional customer experiences (CX) requires more than just the newest technologies. At its core, it involves designing a human-centred approach to deliver a hyper-personalised Experience, and the inaugural edition of Team Marksmen Network’s CX Transformation Conclave, held on 15th September 2023 in Mumbai, highlighted how CX can be holistic, focused, and clearly linked to business outcomes. Business News | Team Marksmen Network’s CX Transformation Conclave Highlights the Business Case and Criticality of Great CX.
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