Competencies such as presence, mindfulness and connectedness, which have so far been cultivated more in spiritual settings, are becoming increasingly important in scientific, economic, social and pedagogical contexts. Affective Hospitality teaches the importance of creating an emotional connection based on emotionally intelligent behaviors as a key part of hospitality management education, and also as a way of life.
The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently. The hospitality industry has been particularly affected: in 2020, 15.8 million fewer overnight stays were recorded in Switzerland and 40’400 jobs were lost. The experts at EHL are confronted with the effects of these changes on a daily basis. That is why they are adapting the curriculum to best prepare students for new requirements and realities, and are driving forces when it comes to innovative approaches and new concepts in the hospitality sector thanks to their industry expertise.
Learn more about the skills needed in the future for a successful career in hospitality and service related industries and browse tips on how to acquire them:
This article aims to give you a complete overview of working in the spa & wellness industry to help you understand your potential career path and work environment. We will look at spa & wellness trends that drive the industry and professional opportunities in this field.
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