BFSI global capability centres bullish on Gen AI despite regulatory hurdles moneycontrol.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from moneycontrol.com Daily Mail and Mail on Sunday newspapers.
Even as IT services is facing a slowdown, global capability centres in India are transforming from back-end offices providing round-the-clock technical support into innovation hubs for MNCs. And they are hiring! - Issue Date: Feb 04, 2024
From around 100 employees in 2016, to housing 2000 people in its largest office outside Tokyo, the Indian arm of Rakuten, the Japanese technology conglomerate has been scaling up its presence in India with bets across fintech, content streaming, analytics, healthcare and telecom, CEO Sunil Gopinath says, in a freewheeling chat with ETs Subhrojit Mallick.
Rakuten: "We are definitely talking to everybody, not just in India and APAC, but globally, with operators who are looking at a faster time to market. We launched our 5G network in less than two years from concept to go-to-market, which was unheard of at that time. We cut our operating costs by 40%, because now we don’t have to put dedicated hardware like base stations and so on. "