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Jackman Promotes Sandra Duff To President
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Elevates Key Leaders to Spearhead Integrated Team Delivery
TORONTO, April 27, 2021 /PRNewswire/ Jackman, North America s leading reinvention specialists, announced today the promotion of Sandra Duff to President. A seven-year veteran of the firm, most recently as SVP Strategy Activation & Operations, Sandra has played a pivotal role in shaping the internal culture at Jackman and helped numerous clients, including Staples, Winn Dixie, Caesars, JoAnn, US Foods, and Lululemon, rapidly transform to meet the evolving needs of consumers. As President, Sandra will be responsible for day-to-day operations and lead the newly restructured engagement teams.
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Adobe
A positive emotional connection that customers experience with brands stays with them and increases loyalty and engagement. By improving the human connection in an increasingly digital world, brands can strengthen the emotional connection they have with their customers. This article will take a look at the ways brands can improve the human element of the largely digital customer experience.
Digital if You Do, Digital if You Donât
A Gallup report from 2019 on humanizing CX stated that âcustomers will experience less brick and more click,â and they couldnât have been more correct. Little did brands know what was soon to come down the pike. The COVID-19 pandemic drove many customers to shop exclusively online. Social interactions became mostly limited to social media, chat windows, and Zoom meetings.