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Transcripts For SFGTV Government Access Programming 20240713

We shall start with the pledge of allegiance. I pledge allegiance to the flag of the United States of america and to the republic for which it stand, one nation under god, with liberty and justice for a all. Item two, role call. role call . The standard rules will be applied to include Public Comment restricted to three minutes. Ill recognize commissioner cas irirkcasiado to make a statemen. Thank you to darlene for a members issues, one of our elderly members called in and said that he was having trouble finding his sister, checking on her wellbeing. Staff routed that phone call to me and we were able to fe get te Police Department and Fire Department to respond. His elderly sister was found on the floor next to her bed with a broken hip. To make a long story short, had she laid there another 24 hours, she would not be with us but she in the hospital recovering. So i want to thank staff for their attention to duty and Quick Response and the family is very, very, very pleased. But the

Transcripts For SFGTV Government Access Programming 20240713

Facing some pretty significant challenges. The first is that we do not have sufficient staffing to realize the benefits of the technology. And the best way i can describe this is i think this thinking was the technology was going to do it for us. And what we are finding is that the technology has incredible potential but it needs bodies to react to the information. So what happened when we moved to the Transportation Management center and the new radio, we were running a call centre. An emergency or incident would come in the controllers would industrial on a piece of paper the key concern, they would dispatch somebody to respond to it. Our goal was to go from a call center to a Service Management center. But a few things happened. The first thing is the call volumes increased. This is very good news. It means it is now easier with the technology for our operatorses to reach the control sent center and to be able to ask for help and support. The second thing is the time for call increa

Transcripts For SFGTV Government Access Programming 20240713

80, and ten for disabled only at 50 and 11 for disabled only at 13. The unit mix would be 90 studios , five one, five twobedrooms. In addition to the Inclusive Housing for the disabled which is the kelseys founding mission, staff supports this project due to the extreme affordability levels achieved, the integrated garden design and as well as seeing all the energy and sustainability targets which was the focus of the global competition. Laying out the milestones to ensure the proposal remains fiscally viable while the project enters the entitlement phase. The proposal assumes no initial funding from the city and anticipates the use of our standard longterm ground lease we deploy routinely for Affordable Housing projects. The negotiation term of the ena is 45 months. During which the Development Team must meet the Community Outreach design, entitlements and fundraising goals as stated in the agreement. If they remain in conformance to have the opportunity to secure ground lease from th

Transcripts For SFGTV Government Access Programming 20240713

Potential but it needs bodies to react to the information. So what happened when we moved to the Transportation Management center and the new radio, we were running a call centre. An emergency or incident would come in the controllers would industrial on a piece of paper the key concern, they would dispatch somebody to respond to it. Our goal was to go from a call center to a Service Management center. But a few things happened. The first thing is the call volumes increased. This is very good news. It means it is now easier with the technology for our operatorses to reach the control sent center and to be able to ask for help and support. The second thing is the time for call increased. We now have the ability to track all this information digitally. But the Digital Information takes more time to enter than just scribbling on a piece of paper. But our Staffing Levels for various reasons remained relatively flat. So weve taken the same number of people. They are now managing more calls

Transcripts For SFGTV Government Access Programming 20240713

Have fewer js you relieve pocket congestion. I think this is very exciting. Im encouraged do hear the supervisor from the district is open to it. Im glad you are planning it. I would urge you to go forward with it. I think this is something that is easy to test and could have a very very Significant Impact on the reliability of our service. Thank you. Okay. That closes item number 7. Would you please call item number 12 and be advised im going to take Public Comment out of order. Thank you. Execute contract modifications. Contract 201319 procurement of new light rail vehicles. Operator cap featuring engineering refinements that improve fleet performance to accelerate fleet replacement with no increase to the total cost and no increase in the term. Do we have any Public Comment on this item . Yes you have three speakers okay. Edward mason. Hold on. Would you please come forward and speak first please . Thank you. I will give you your option to speak now or wait until the staff presentat

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