Google reached a settlement in a patent infringement lawsuit over chips in Massachusetts federal court. The settlement comes as closing arguments were scheduled to begin in Singular Computing s lawsuit. Singular claimed that Google incorporated its technology into processing units that support AI features in Google services.
Artificial Intelligence (AI) represents a paradigm shift in how businesses interact with their customers. It's an advanced technology that simulates human intelligence in machines through capabilities like natural language processing (NLP), deep learning, and speech recognition. AI's potential to transform customer interactions lies in its ability to provide human-like communication through voice and chat interfaces, enhancing the customer experience while significantly reducing operational costs.