Artificial Intelligence (AI) represents a paradigm shift in how businesses interact with their customers. It's an advanced technology that simulates human intelligence in machines through capabilities like natural language processing (NLP), deep learning, and speech recognition. AI's potential to transform customer interactions lies in its ability to provide human-like communication through voice and chat interfaces, enhancing the customer experience while significantly reducing operational costs.
MIAMI, FL (PRWEB) April 20, 2023 88% of customers believe the experience organizations provide is as important as their product/service offerings, as per a