Outset Public Policy was better safe than sorry knowing what we now know was the shutdown to extreme our 1st guest thinks so and if you listen to talk radio in the Dallas Fort Worth area his will be a familiar voice if youre in east texas you will recognize paul glazer from fox 51 and because paul jones radio stations he has been a ground 0 for this economic crash because when people stay home businesses close and they stop advertising so paul take me back to early march when the shutdown 1st hit everybody was told to stay home how suddenly and how severely was local commerce in texas whacked and how close did your business come to the edge of a cliff. Well took it from the top immediately when when we got the word essentially that april was going to be cancelled. It had an Immediate Impact and a lot of advertisers say well if im going to be closed i cant spend money i cant advertise that which i cant deliver so we took over a raft of cancellations that all came in essentially on the s
Ceo of the ncta, the internet and television association. Mr. Powell, how has the coronavirus virus affected internet operators and specifically how has it affected cord cutting . Guest this is a truly harrowing unprecedented event that requires some extraordinary collective action, though in the running of your own operation then to adequately serve the consumers your committed to, first and foremost it affected our Companies Just like all companies. It had to protect its own employees, particularly for a set of companies that run large call centers with large collections of people, that since technicians into peoples homes to prepare, all of those processes have to be rapidly transformed. Now we have 90 of call centers, employees working at home. Most companies have accelerated self install plants so they can avoid sending technicians to the home. These are changes that are probably five, seven years of work accelerated in three months. Obviously the country did something unheard of.
Guest this this is a truly harrowing unprecedented event that requires extraordinary collective action, though in the running of your own operations and adequately serve the consumers that youre committed to. First and foremost it has affected our company just like all companies. It has to protect its own employees, particularly for a set of companies that one large call centers with large collections of people, that since technicians into peoples homes to repair and provision service, all of those processes had to be rapidly transformed. Now we have 90 of call centers employees working at home. Most companies have accelerated self install plants so they can avoid sending technicians to the home. These are changes that are probably five to seven years worth of work accelerate into three months. Obviously the country did something unheard of. It locked down the nation, essentially ordered people to stay home to one of the reasons they could safely assume that was an Effective Response t
Fox 51 and because paul jones radio stations he has been a ground 0 for this economic crash because when people stay home businesses close and they stop advertising so paul take me back to early march when the shutdown 1st hit everybody was told to stay home how suddenly and how severely was local commerce in texas whacked and how close did your business come to the edge of a cliff. Well to get from the top immediately when we got the word essentially that april was going to be canceled. It had an Immediate Impact and a lot of advertiser say well if im going to be closed i cant spend money i cant advertise that which i cant deliver so we took over a raft of cancellations that all came in essentially on the same day and it had a you know very very profound impact immediately. We were fortunate however in that what was a essential business i percentage of our client base at this particular group of radio stations were quote unquote essential and so they got to stay open and they decided
I dont like to promise anything or congratulate anybody too early, so well have to see if things hold. But im pretty impressed where things are now. But everyones lives have been thrown up in the air. Im being interviewed from my bedroom. Yesterday i was in the nursery and i did a press conference from the girls basement where all the toys are. Everyone is facing trouble. And more people are having more circumstances more difficult than i do. So were all living through this together. Is this a permanent change in our lives . Well, i dont know about that. I have to defer to some of the health experts. But in terms of some of the issues, some of the workfromhome issues, certainly conferences being done through this medium is more likely to increase over time. I wouldnt say this is the new normal but its a lot more this way than returning to the old style, in my opinion. And if this is a continuing trend, whats the f. C. C. s role in this . Well, it depends on what service were talking ab