“Having reviewed all aspects of this incident, we as an organization are of the view that we made the best possible decision under difficult circumstances,” IndiGo CEO Ronojoy Dutta said in a statement. Throughout the check-in and boarding process our intent of course was to carry the family, however, at the boarding area the teenager was visibly in panic, he mentioned. 📰 Specially-Abled Teen Barred from Boarding Flight: IndiGo CEO Ronojoy Dutta Regrets Airline’s Decision, Offers To Buy Electric Wheelchair.