THE RESULTS from the annual survey of patients on all aspects of their GP have been published. The GP Patient Survey has revealed Dorset’s best and worst doctor’s surgeries in 2021, according to residents who rely on their services. Residents were asked for their opinion on a variety of elements about their practice, from booking appointments, waiting times, out-of-hours services and the quality of care given. Across Dorset surveys were handed out to patients and 10860 surveys were completed and returned. Overall, practices in the Dorset CCG recorded an 88 per cent positive satisfaction rating, remaining at the same level as last year and five per cent above the national average.
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Shelley Manor Medical Centre A GP practice with more than 25,000 patients has been rated as Requires Improvement following a visit from inspectors. Safety procedures at the Shelley Manor and Holdenhurst Medical Centre in Bournemouth were criticised and inspectors said leadership needs to improve. The Care Quality Commission has to answer five questions when it visits a site . Are services safe, are services effective and are services well-led all received a rating of Requires Improvement. Are services caring and are services responsive to people s needs were both designated as Good. The practice operates over two sites in Beechwood Avenue, Boscombe Manor and Holdenhurst Road in Boscombe.