Shelley Manor Medical Centre A GP practice with more than 25,000 patients has been rated as Requires Improvement following a visit from inspectors. Safety procedures at the Shelley Manor and Holdenhurst Medical Centre in Bournemouth were criticised and inspectors said leadership needs to improve. The Care Quality Commission has to answer five questions when it visits a site . Are services safe, are services effective and are services well-led all received a rating of Requires Improvement. Are services caring and are services responsive to people s needs were both designated as Good. The practice operates over two sites in Beechwood Avenue, Boscombe Manor and Holdenhurst Road in Boscombe.