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For the Third Time, Prague Airport Wins Title of Best European Airport Handling 15 – 25 Million Passengers Based on Customer Satisfaction

Posted Prague, 3 March 2021 Prague Airport has received the 2020 Airport Service Quality Award, presented annually by the Airports Council International (ACI) to the best airports with the highest provable level of customer satisfaction with the services provided. Prague Airport has thus received the award in the category of 15 – 25 million handled passengers for the third time with the airports in Helsinki and St. Petersburg recognised in the same category. “For the third consecutive year, we have received the best feedback from passengers passing through the gates of our airport. The awards confirm that we can ensure the high quality of our services long-term regardless of the level of traffic. The first two awards were won during the times of intense growth. The 2020 award shows us that not even the crisis associated with the spread of COVID-19 can prevent us from keeping our set high customer experience standards. Last year, we focused on implementing a number of protecti

Indy airport named Best Airport nine years straight - WISH-TV | Indianapolis News | Indiana Weather

IND named Best Airport for 9th year in a row

Updated: 8:31 AM EST March 1, 2021 INDIANAPOLIS The Indianapolis International Airport is being recognized as one of the best airports in the world. For the ninth consecutive year, the Indianapolis International Airport has been awarded the Airports Council International’s 2020 Airport Service Quality Award for Best Airport in North America. This is the 10th time the Indianapolis International Airport has won the award for its category of airports that accommodate 5 million to 15 million passengers each year. The ACI acknowledged the Indianapolis International Airport for “providing a superior customer experience under trying circumstances. This year s awards celebrate airports that are prioritizing the travel experience for passengers at a time when the voice of the passenger has never been more important, said ACI World Director General Luis Felipe de Oliveira in a press release.

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