and the resulting frustration. so will the series problems get fixed finish serious problems get fixed x how much is it costing us? peter doocy with more on that. reporter: here s the problem experts have with healthcare.gov, there s to way for consumers to browse their options or shop anonymously the way they can on private insurance web sites because to do anything on healthcare.gov, users first must create an account, and that s what adopters say is causing a developers say is causing the bottleneck. it asks the system to do a lot, and this system apparently can t handle all that work up front. and now officials out in california are calling this, quote, a major design flaw, especially since they reportedly told the feds that the conclusion of a $3 million project hhs ordered that anonymous shopping was a must to avoid this kind of problem. but a brand new report in forbes explains that the health and human services department doesn t want consumers to freely browse
these responsibilities to a qualified employee or bookkeeper. two, i.t. you may have a handle on basic computer issues, but you should have an i.t. professional on-call for series problems. three, social media. this is another task that could be tempting to handle by yourself, but effective social media campaigns require more than just a few minutes here and there. four, h.r. you may be the one doing the interviewing and hiring, but leave the training of new employees to your staff. and number five, meetings. try to limit yourself to the most important meetings and have trusted members of your staff bring you up to speed on the routine ones. it is time now to answer some of your business questions. ron and steve are back with us again. the first one is from shelly, she writes