The initiative began last year when the number of cases reached a peak.
“We had a meeting at church and a decision was made to form a committee. I was asked to help out. I was very happy as I was just sitting at home, attending online classes and confused about the way forward,” Akshaya says.
A Google form was circulated, which volunteers could use to sign up. Depending on different age groups, volunteers were segregated for different tasks. There are four helpline numbers for Bengaluru East, West, North, and South to take calls for help.
After the documentation is done (Aadhaar card details, death certificate, COVID-positive certificate), as a coordinator, Akshaya calls the family member to ask what they require. Those who cannot afford a coffin are sent one.