San Diego residents that receive their water from the city will soon be paying more on their bills, as the first increase of the city's progressive hike in rates is set to go into effect on Friday.
Key to fixing the problems will be reviving the stalled 'smart' meter program and improving customer service with new software, more hiring and better training, the city says.
The comprehensive rate hike the first approved by the City Council in nearly 8 years will cost the average single-family homeowner about $12 more each month
CBS 8 has been covering this issue of delayed water bills in San Diego for months. The San Diego City Council mentioned two stories during the council meeting.
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