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Customer Service Co-Ordinator - Midlands

o Ensuring that stock is stacked safely and neatly in the correct demarcated area o Ensure timeous and correct supply of finished goods to customer’s line o Ensuring correct documentation related to stock control & returns o Timeous returns of secondary packaging and management of paperwork Planning function o Communicate requirements to production planners timeously o Keep planning informed of any changes that impact the customers packaging requirements Sales function o Report variances between actual & budgeted sales in weekly sales estimates Customer service function o Address any complaints onsite and escalate where required to Sales Manager o Liaise with planners, stores, distribution and internal sales to ensure the customer receives what they need on time every time

Counter Sales - IT-Online

To coordinate all internal sales functions within the team. To provide efficient, effective and highly confidential administrative support to the Sales teams. Service contract customers, telephone customers as well as counter sales clients Process quotes, create invoices, purchase orders and assist Reps with enquiries Update internal price list

Internal Sales - Hydraulics - IT-Online

To coordinate all internal sales functions within the team. To provide efficient, effective and highly confidential administrative support to the Sales teams. Service contract customers, telephone customers as well as counter sales clients Process quotes, create invoices, purchase orders and assist Reps with enquiries Update internal price list

External Sales - Fluid Tech - IT-Online

To coordinate all external sales functions within the team. Service contract customers, telephone customers as well as external sales clients Process quotes, create invoices, purchase orders and assist Reps with enquiries Update internal price list

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