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Connext Global Solutions Highlights 71% Company Growth in 2021, Expanded Leadership Team, Emphasizes Focus on Customer Service Co-Sourcing

Customer Service Co-Ordinator - Midlands

o Ensuring that stock is stacked safely and neatly in the correct demarcated area o Ensure timeous and correct supply of finished goods to customer’s line o Ensuring correct documentation related to stock control & returns o Timeous returns of secondary packaging and management of paperwork Planning function o Communicate requirements to production planners timeously o Keep planning informed of any changes that impact the customers packaging requirements Sales function o Report variances between actual & budgeted sales in weekly sales estimates Customer service function o Address any complaints onsite and escalate where required to Sales Manager o Liaise with planners, stores, distribution and internal sales to ensure the customer receives what they need on time every time

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