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Sam's Club Vs. Costco: Reducing Checkout Friction

Sam s Club is replacing "exit greeters" with automation, but are they trading one shopper annoyance for another?

Megan crozierSam clubWhy do sam clubMerchant at sam clubChief merchantCostco check yourKaitlin clarkSams clubCustomer experienceShopper experienceExit greetersScan and goSelf checkoutRoger dooley

Has Zoom Abandoned Its "Frictionless" Mission?

Zoom took over video calls and meetings during the pandemic because it was easier to use. Now, its user experience shows more friction than its competitors.

United statesPeter ramseyMission not accomplishedCommunications frictionless iveCommunications frictionlessOriginal missionMake communicationsGoogle meetOne clickEric yuanRoger dooleyUser experienceEmission statements

How To Waste Millions Of Dollars On Super Bowl Ads

Super Bowl ads are expensive, and long ads even more so. Are advertisers who opt for ads running longer than 30 seconds wasting money?

United statesPaul zakAnthony hopkinsBen affleckJeff bezosGordon ramseySuper bowlImmersion neuroscienceSir anthony hopkinsAlexa loses her voiceUnited states todayMight have worked better thanUnited states today ad meterSaving sawyerRoger dooleySuper bowl ads

How To Not Waste Millions Of Dollars On Super Bowl Commercials

Super Bowl ads are expensive, and long ads even more so. Are advertisers who opt for ads running longer than 30 seconds wasting money?

United statesBen affleckJeff bezosPaul zakAnthony hopkinsGordon ramseySuper bowl sundayImmersion neuroscienceSir anthony hopkinsAlexa loses her voiceUnited states todayMight have worked better thanSuper bowlUnited states today ad meterSaving sawyerRoger dooley

The CAIO: It's Time For A Chief Artificial Intelligence Officer

Does your company need a CAIO? Artificial intelligence has the potential to impact every areas of business. Early adopters include the Mayo Clinic.

New yorkUnited statesRichard grayMartin baccardaxMark daleyNew york timesUniversity in ontarioIndustrial revolutionWestern universityChief technology officerArtificial intelligence officerChief experience officerArtificial intelligenceRoger dooleyMayo clinicAi washing

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