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Amanda Joiner appointed as Global Vice President and Head of The Ritz-Carlton Leadership Center

Amanda Joiner appointed as Global Vice President and Head of The Ritz-Carlton Leadership Center
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The Ritz-Carlton Leadership Center Appoints Amanda Joiner as New Global Vice President

Are you being served? Five-star tips for client relations in a masked era

5 Min Read NEW YORK (Reuters) - In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, long-lasting client relationships. FILE PHOTO: A waiter sets a table inside a transparent pod offered for private Christmas meals with backdrop of the Kremlin and Red Square on the rooftop of Ritz-Carlton hotel in Moscow, Russia December 8, 2020. REUTERS/Maxim Shemetov That is quite possible, even with everyone masked up, said Antonia Hock, global head of the Ritz-Carlton Leadership Center. The arm of the hotel chain helps companies to apply its top-tier service experience to boost customer and employee relations.

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