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Salesforce moves to reinvent customer service experiences with generative AI

Salesforce moves to reinvent customer service experiences with generative AI - SiliconANGLE

Alice steinglassPat gelsingerRebecca wettermanAndy jassyMichael dellSalesforce service intelligenceService intelligenceTableau softwareService cloudSalesforce incEinstein copilot in service intelligenceEinstein conversation miningEinstein copilotEinstein studioCustomer effort scoreSales cloud

Salesforce Service Cloud Gets Smarter with New AI-Powered Insights

Salesforce Service Cloud Gets Smarter with New AI-Powered Insights
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