Multilingual BPO Philippines: The Importance of Cultural Competence mb.com.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from mb.com.ph Daily Mail and Mail on Sunday newspapers.
Several factors have contributed to the Philippines success as a top destination for insurance process outsourcing. Its strategic time zone, English-speaking workforce and cultural compatibility with Western countries make it an appealing choice for insurance companies seeking cost-effective solutions.
Bangkok, Thailand - Thailand's travel and hospitality is attracting millions of tourists with its pristine beaches, vibrant culture, and luxurious accommodations each year. Essential to the success of this flourishing sector has been the seamless integration of call centers in the Philippines, offering unrivaled front- and back-office support, making them the linchpin of the industry's growth.