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Qualtrics, LLC: New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

Qualtrics, LLC: New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
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Bank and Hotel Loyalty Strongly Influenced by Customer Experience

Bank and Hotel Loyalty Strongly Influenced by Customer Experience
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Fox Cities Chamber: Reminder to Register for June 5 Customer Service Workshop to help build customers for life

Fox Cities Chamber: Reminder to Register for June 5 Customer Service Workshop to help build customers for life
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The big issues brands must tackle to deliver seamless consumer experiences | Advertising

CAMPAIGN 360 PREVIEW: Brands today cannot afford to make mistakes with customer experience. From technology to content and beyond, Campaign looks at how brands can better understand and deliver what consumers want.

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New report says almost half of customer service issues in SG are left unresolved

Mr Bruce Temkin, Head of the Qualtrics XM Institute, said, “Organisations in Singapore are risking more than 5 per cent of their sales because of poor customer experiences, demonstrating the need for enabling and empowering frontline teams to resolve issues in a timely and effective manner.”

Bruce temkinHead of the qualtrics xm instituteQualtrics xm institute