The Indian Hotels Company Limited (IHCL), South Asia s largest hospitality company, reported its Consolidated and Standalone financials for the third quarter ending December 31st, 2020.
Reinventing Products, Offerings to Cater to Changing Preferences
New culinary experiences and dining options, staycations and gourmet food delivery offer exclusivity
Illustration by Raj Verma
2020 will leave its mark in history - as a year that altered lives and businesses, and reshaped the travel and hospitality landscape forever. The pandemic posed an unprecedented challenge and created a new, altered reality. Of all industries, travel was the worst hit. The first quarter of FY21 was a washout, as travel for both work and leisure came to a complete halt. With technology enabling remote working and several companies actively fostering work-from-home ethos, things were looking quite bleak for the hospitality industry.
Hotels embrace contactless tech with DIY menus
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Hammered by the coronavirus pandemic and subsequent lockdowns, the first response of the hospitality industry was to bolster hygiene and sanitization standards in order to build traveller confidence.
OYO Hotels and Homes launched an umbrella brand called “Sanitised Stays under which it started giving hotels that tag after they fulfilled mandated hygiene protocols. It also launched a Sanitised Before Your Eyes (SBYE) campaign to sanitize rooms in front of the guests.
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