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Some in Richmond voice concern about estimated utility bills, on-hold wait times

“We are the ones getting all these phone calls from our citizens that are staying on the line for over an hour waiting to get through. That is unacceptable," Councilmember Reva Trammell said.

Garry bloomfieldApril binghamCouncilmember reva trammellReva trammell richmondPublic utilities services commissionRichmond city councilCity councilDepartment of public utilitiesCall center problemsPublic utilitiesReva trammellRichmond city councilperson revaKatherine jordanServices commissionChesterfield countyHenrico county

City OKs plan for toothless commission to keep tabs on utilities | Richmond Free Press | Serving the African American Community in Richmond, VA

City OKs plan for toothless commission to keep tabs on utilities | Richmond Free Press | Serving the African American Community in Richmond, VA
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