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KINGSTON, Jamaica The Office of Utilities Regulation (OUR) says its commissioned Mystery Shopping Research initiative for 2023 has found that utility providers scored an average of 54 per cent acros.

Yvonne nicholsonJamaica public service company ltdNational water commissionPublic affairsOffice of utilities regulationMystery shopping researchMarket research services ltdCall centreUtilities regulationMystery shoppingPublic service company ltdWater commissionMystery shopper