No one enjoys speaking to IVR (Interactive Voice Response) systems, but we do so when it’s necessary. In today s digital world, interacting with IVR systems seems to be an increasingly necessary evil. But what if there was a next-generation voice bot that did away with the common frustrations associated with IVR systems? What if a voice bot could be as functional as an FAQ chatbot?
Travel Outlook Premium Hotel Call Center® continues its introduction of Bella™, the hotel industry’s first AI-powered voice assistant. The difference between Bella and other voice bots such as Siri or Alexa lies in her power to more accurately understand the question being asked by a hotel guest.
In 2022, industries across the country are facing critical staff shortages that threaten to cripple their day-to-day operations. Despite the hospitality industry recovering from the disastrous events of the past two years, staff shortages still plague many hotels.
Travel Outlook Launches ExpressRez®, an Innovative and Affordable Call Center for Inns and B&Bs hospitalitynet.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hospitalitynet.org Daily Mail and Mail on Sunday newspapers.