Travel Outlook, the Hotel Call Center as a Hotel Profit Center™, announces an expansion of the hotel sales training of its reservations specialists provided by the Kennedy Training Network (KTN).
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Travel Outlook the Premier Hotel Call Center™ ("Travel Outlook") announced today that Outrigger Hotels and Resorts has signed a contract for the design and implementation of Travel Outlook s Bella™, The Virtual Hotel Agent™. Bella is the hospitality industry s first AI-powered voice assistant, purpose-built to reduce fixed-labor costs with a distinct human touch.
The hospitality industry has always been a people-centric line of work. Face-to-face conversations with real humans have been the cornerstone of service industries since its inception. A smiling face behind the front desk of a hotel cannot be replaced.