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Think you have a successful CX strategy in place? Your customers might not agree. Learn exactly what the CX perception gap is and what causes it.

Jenni palocsikJon moranJoseph michelliCraig charltonKurt schroederVolker hildebrandHead of martech solutionsProduct strategy group operationsVerint vice presidentProduct strategy groupCustomer engagement gapGreat resignationGreat customer resignationVice presidentProduct marketingAirbnb way